If you're considering using a data recovery service, you may be wondering what to expect. It's understandable to be concerned about the privacy of your data, but rest assured that data recovery services are designed to protect your information. While they will need to see the names of the files they are trying to recover, they will not open any files that are not related to the repair. At Data Recovery Experts, we have been helping customers since 2003 and have seen almost every type of data loss situation imaginable.
We understand that cost is a major concern when it comes to data recovery, so we strive to provide our customers with the most accurate estimates possible. Before starting the initial evaluation, our engineers will review all the documentation you have provided on how or why you suspect that the unit has started to show signs of failure. Once the evaluation is complete, you will receive an email with a diagnostic report detailing the findings of the evaluation and the estimated cost of recovering hard drive data. We will then guide you step by step through the data recovery process, from filing a case to returning your data.
If any data is missing, we can re-analyze it and investigate if it can be recovered. It's important to note that asking the recovery engineer to recover all the data can jeopardize your chances of recovering the most critical data. Additionally, when a drive is already failing, any additional process used to restore potentially unnecessary data can exhaust the drive to the point of causing a total failure. At Data Recovery Experts, we encourage you to use our services for all your data recovery needs.
We guarantee that your information will remain secure and confidential throughout the entire process. There is no charge to refuse further data recovery work; we only ask that you pay for the return shipping.